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Before you press play

Keep Spinanga Casino Play a Pastime

You must be 18 or older to play, and every Spinanga Casino account carries deposit limits, loss limits, session time reminders, a cooling-off period and self-exclusion from the first login.

Licensed & regulatedCuraçao Gaming Control Board OGL/2018/5482/392
Four key facts

Where You Stand Before Your First Spin

Plain facts, the way Spinanga Casino prefers them, so nothing about your account comes as a surprise later.

Minimum age18+
LicenseOGL/2018/5482/392, Gaming Control Board Curaçao
Gambling Helpline Aotearoa0800 654 655
Limit questions[email protected]
Five account tools

Your Limit and Control Tools

Here is what each tool in your account does, and the moment it makes sense to turn it on.

What can I cap first?
A cap on how much you move into your account keeps a night from growing past the plan you made earlier. Turn it on before your first deposit, not after a loss.
Set your loss ceiling
This one counts what you have lost within your own set ceiling, rather than how much you have staked. Reach for it when you want a stopping point you cannot argue with mid-session.
How long have I been here?
A quiet alert arrives while you play, so a long stretch does not slide by unnoticed. Set it when you want a tap on the shoulder rather than a hard stop.
A pause, not a goodbye
A break steps you away from your account for a set stretch, then lets you back in without further fuss. Choose it when you need breathing room rather than a full stop.
Full self-exclusion
This closes your account to play on this platform, and on every other platform the operator runs, for up to two years where signs of harm appear. Choose it when a pause no longer feels like enough.
A ceiling you set

Set Your Deposit Limit in Four Taps

You will have capped what leaves your balance, before the first hand is dealt.

The menu behind your name
Open your profile menu from the lobby and check that the balance shown is in NZD, your own currency.
Before the first deposit clears
Choose the limits section and pause on the lowest figure you would be content to spend in a week, not a month.
Cap, ceiling or reminder
Decide whether a deposit cap, a loss cap or a session reminder suits you best, and pick a number you can keep without strain.
Saving and reading the note
Save the change and read the note that confirms it, so you know exactly which cap now applies to your account.

Know the Point Where You Stop

By the time a session feels heavy, the pattern is usually weeks old. Catching it early keeps the choice small. A limit set in your account, or a pause of a few days, is the calmest first move.

Read these gently and honestly; one that fits is enough to act on.

  • Playing longer than you planned, again
  • Chasing a loss with a bigger deposit
  • Hiding your play from people close to you
  • Spending money set aside for bills or food
  • Feeling restless on the days you do not play
  • Borrowing to keep the session going
  • Playing to lift a flat or worried mood
Free help, no judgment

A Real Person, At Any Hour

You will have the free, confidential services in this country at hand, with the hours they answer.

Gambling Helpline Aotearoa
Trained counsellors answer around the clock, every day, for players and for worried whānau alike. Calls, texts and chats are free and confidential, and you can simply say as much or as little as feels right. 0800 654 655 gamblinghelpline.co.nz
Problem Gambling Foundation
Counselling, peer support and cultural support come at no cost through eighteen clinics nationwide. Freephone and text are open weekdays from 8:30 to 17:00, and family members are welcome to call for themselves. pgf.nz
Safer Gambling Aotearoa
Health New Zealand runs this information site for people who gamble and for their families. It names the signs of harm, offers plain tips and holds a finder for support close to where you live. safergambling.org.nz

Decide How Long Your Break Should Last

How Long Should I Step Away? A cooling-off period carries your account through a gap of hours or days, and you choose how wide that gap is. Start it from the responsible gambling section behind your name. While it runs, play is closed to you, and you can think without a screen in front of you.

Uninterrupted Time Away. Full self-exclusion shuts your account for a long stretch, up to two years, and it cannot be lifted early, so decide the length calmly. Request it in the same menu or through our team. Deposits, play and bonuses pause for the whole period.

Account, Not a Register. No national exclusion register covers this market, which places the whole decision in your casino account. Request exclusion from the menu or our team. It spans every platform we run, for up to two years, and the helpline listens if you want company in the decision.

Limits and exclusion

Clarity on Limits and Exclusion

You will know which limits you can adjust and how a self-exclusion behaves once it starts.

Can I change a limit later in the same account section?+
Yes. Every cap you set sits in the responsible gambling area behind your name, and you can go back to that same screen whenever you want to adjust a figure. A limit belongs before play, so set the amount you are comfortable losing, not one that follows a rough session.
What can I do if a family member plays too much?+
Ring the Gambling Helpline Aotearoa on 0800 654 655 at any hour, because relatives can use it too, and free texting is available on 8006. Problem Gambling Foundation offers free counselling and cultural support through 18 clinics, reachable on 0800 664 262 on weekdays from 8:30 to 17:00.
Does joining self-exclusion here also block me from other casinos?+
No. New Zealand has no national self-exclusion register, so an exclusion made in your Spinanga Casino account applies to this account only. If you want to step away from other places as well, each of them has to be asked separately.
How do I shut my account for good?+
Write to [email protected] from your registered email address and ask for permanent closure; the support team can also be reached on live chat or by phone around the clock. Closure is the final step, so decide calmly rather than mid-session.
Can a self-exclusion be lifted before the period ends?+
No. Once a self-exclusion starts it runs for the whole period you chose, and it will not be shortened on request. That firmness is the point of it, so pick a stretch of time that matches what you need rather than the shortest option.
Can I set my limits from my phone instead of a laptop?+
Yes. The mobile version of the site carries the same account section, so the deposit limits, loss limits and time reminders can all be handled from a phone. Nothing is missing on the smaller screen.

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